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TMI - Total Maintenance Inc. UA S.T.A.R. Certification

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TMI -Total Maintenance Inc. is proud to be the first in Eastern Iowa and Western Illinois to become certified as an MSCA (Mechanical Service Contractors of America) S.T.A.R. contractor! One of only sixty companies nationwide, we met stringent criteria and provided supporting documentation to prove we are an experienced service contractor, employ the most qualified workforce, maintain a superior safety record, offer outstanding customer service, and focus on continuing education and training for all employees.

TMI met a series of eight requirements, which included the following:

  • MSCA member in good standing.
  • Proven track record in the HVACR industry.
  • Minimum of 50% of workforce UA STAR certified. To become certified, technicians were tested on a range of topics that only averages a 56% pass rate.
  • Documented company service safety and health programs and an outstanding safety record.
  • On-going training for all employees.
  • Employees attend at least one MSCA or MCAA national or local program yearly.
  • Established truck inventory control system and major tool inventory program.
  • Photo ID cards to be worn by field personnel.
  • Highest levels of customer service.

While everyone at TMI deserves a pat on the back for this certification, we are especially proud of each our commercial service technicians! Each of our service technicians were tested to demonstrate their in depth industry knowledge. 100% of the service technicians that make up TMI's commercial division are S.T.A.R Certified! This designation would not be possible without all of our cherished clients. This is an excellent opportunity to say thank you for allowing us to serve you in the past, we look forward to serving you in the future!

UNITED ASSOCIATION HVAC SERVICE TECHNICIAN CERTIFICATION (UA UNIVERSITY MASTERY EXAMINATION) The United Association's UA STAR service technician certification program has been endorsed by the Mechanical Service contractors of America (MSCA). This program will ensure that service technicians have all the necessary skills required to do their job efficiently and safely and will enhance the level of service training at the local level. It will also give contractors a marketing edge and provide end users with a better-trained and highly educated workforce.

What Does the UA STAR Mean To Your Bottom Line?
Hire the contractor who employs UA S.T.A.R. Certified technicians. It's your guarantee that you're getting the best-trained Heating & Cooling Service Technicians available in the industry. UA S.T.A.R. Certification means these technicians have completed a stringent 5-year training program and passed the UA S.T.A.R. Certification exam, giving them service journeyman status and 30 hours of college credit toward an Associates Degree in HVACR or Construction Supervision. The UA S.T.A.R. Program was developed jointly by the UA and Ferris State University - one of the most highly acclaimed providers of education programs in the heating and cooling industry.

Technicians are tested by an independent testing corporation - NITC, for expertise in:

  • Mechanical Systems
  • Electrical Systems
  • Controls
  • AC & Refrigeration
  • Heating
  • Steam Systems
  • Plumbing
  • Ventilation
  • Piping
  • Lifting Equipment
  • Safety
  • Mathematics
  • Customer Service

These technicians work more efficiently, work safer and work smarter. Your job gets completed on time and you save money because the work is done efficiently. And you have the peace of mind of knowing it’s done right! For all your buildings’ service, maintenance and repairs, specify UA S.T.A.R. Certified Heating & Cooling Technicians. They’re the STARS in the industry! TMI is an emerging S.T.A.R. !!!

24 Hour Emergency Service

      If you have a plumbing, heating or air conditioning emergency, know that when you call TMI you will talk to a live person who will locate the closest available technician to respond to your emergency quickly.

      Our technicians are cell phone dispatched and have their fully stocked service vehicles standing by to quickly respond to your needs 24/7.

(IA) 563.355.8686
(IL) 309.799.8018
Toll Free 800.383.2813

For more information Contact Us today.

Schedule your appointment today with TMI - Total Maintenance, Inc.

Total Maintenance Inc. Site Links


Did You Know...

How to Find and Choose a Plumbing, Heating and Air Conditioning Contractor

Taking some time up front to learn more about air conditioning and heating will save you time, frustration, and money when you choose a local company to repair or replace your HVAC system. When buying a new air conditioning and heating system, the contractor you select will affect your satisfaction more than the brand of equipment you choose. Choosing a commercial plumbing, heating, or air conditioner contractor when you have ample time to do so gives the best results—much better than picking one out of the phone book to respond to a heating or cooling emergency.

Quick tips on choosing a contractor.

1. Qualified and Experienced technicians. TMI's technicians are experienced and qualified to perform the work necessary to make sure that your plumbing heating and air conditioning systems work like new. Our technicians continually take classes to keep up with the new techniques and systems that are on the market.

2. Easy to reach by telephone and 24 hour emergency services available. TMI is easy to reach by phone and we do have 24 hour emergency services available.

3. Rely on referrals and testimonials. Many of our new clients are referred to us by others and you can check out our testimonials to see what others are saying about our service.


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